At Main Street Homes, we built our company on the idea that your new home is just the beginning of our relationship. As a trusted local home builder in Central Virginia with over 25 years of experience, we’ve built our reputation on more than just beautiful homes—we’ve built it on our unwavering commitment to you, our homeowners. Our dedication to customer care ensures that your experience remains positive and supportive long after the keys are in your hands.

Built With Care—And Backed With Support

From the start, our goal has always been clear: to build new homes with quality and style. But we know that true peace of mind goes beyond high-end finishes and energy-efficient features—it’s about knowing your builder is here for you throughout the homeownership journey. That’s why Main Street Homes provides personalized customer care rooted in integrity, communication and community.

We are proud to offer every homeowner a comprehensive 5-Year RWC Structural Warranty, giving you added confidence in the long-term durability of your new home. In addition, our Homeowner Portal offers easy access to all your home’s selections, community information and warranty details—all in one convenient place. 

Your First Year: We’re With You Every Step

Your first year in a new construction home in Central VA is full of excitement—and sometimes a few questions. That’s why we make it easy to connect with our dedicated warranty team. Through our Homeowner Portal, you can submit detailed warranty requests, complete with descriptions and photos. Our goal is to address concerns efficiently and professionally, ensuring your new home continues to meet our high standards—and your expectations.

We also provide a Healthy Home Maintenance Checklist to help you stay on top of seasonal upkeep. Whether it’s changing filters, checking caulking or preparing for colder months, this guide empowers you to protect your investment and keep your home running smoothly. Plus, we proudly do a first month Check-In after you close to make sure you are fully set up for success once you’re settled in.

Emergency Assistance—Ready When You Need Us

Unexpected issues can arise—and when they do, we’re ready. If you experience an urgent concern outside of business hours, our emergency support line connects you to one of our on-call warranty technicians. Emergency contact details are also conveniently placed on a sticker inside your electrical panel, ensuring you can reach the appropriate vendor quickly.

Your comfort and safety are our top priorities, and we’re proud to offer responsive service that reflects the care we put into every Main Street home. 

Appliances and Manufacturer Warranties

We’re proud to install top-quality name-brand appliances in our new homes in RVA, and while these products come with their own manufacturer warranties, we make sure you have access to the right resources. Whether it’s Whirlpool or KitchenAid, we’ll guide you to the appropriate portals for any service requests so you can keep your kitchen running smoothly.

A Family-Focused Approach to Homeownership

Main Street Homes is more than a new home builder—we’re a locally rooted, employee-owned company that puts people first. Our recent transition to a 100% Employee Stock Ownership Plan (ESOP) ensures that every team member has a stake in your satisfaction. When we say we treat our homeowners like family, we mean it—because to us, your happiness is the heart of what we do.

With award-winning home designs, an experienced team and a deep commitment to the Richmond, Chesterfield and greater Central Virginia communities, we’re here to provide a homebuying experience that’s thoughtful, thorough and trustworthy.

Your Home, Your Way—For Years to Come

Whether you’re settling into your dream home in Chesterfield, Hanover, Henrico, New Kent or Goochland County, our commitment to quality customer care remains the same. From move-in day through year one and beyond, we’re honored to be part of your journey.

At Main Street Homes, we don’t just build new construction homes in Central VA—we build relationships. And when you choose to build with us, you can feel confident knowing we’ll be here to support you every step of the way. For more information about our available homes and communities across the Central Virginia area, give us a call at (804) 979-2954 or fill out our online form today!